Privacy Policy — Atlas Health & Wellness

1\. WHAT INFORMATION DO WE COLLECT?

We collect information necessary to provide services to our clients and operate our business in compliance with privacy regulations, including HIPAA. This includes information you provide to us directly, data collected automatically when you use our website, and information from third parties, as outlined below.

Information you provide to us:

• Name, email address, phone number

• Appointment requests, forms, and scheduling details

• Messages or inquiries submitted through contact forms

• Service interests (e.g., hormone therapy, medical weight loss, aesthetics, pelvic floor therapy, IV therapy)

• Please avoid submitting highly sensitive medical information through general website forms unless specifically requested.

• Information collected automatically:

• IP address, browser type, device identifiers, operating system

• Pages viewed, clicks, referring/exit pages, and time spent on the site

• Approximate location based on IP address (city/state level)

• Cookies and similar tracking data (see Section 4 for details).

• Information from third parties:

• Analytics and advertising partners to measure website traffic and performance.

• Scheduling, messaging, or payment/financing tools integrated into our website.

2\. HOW DO WE USE YOUR INFORMATION?

• We only use the information we collect as permitted by applicable laws, including HIPAA, for purposes such as:

• Providing services and support: Responding to inquiries, scheduling, and delivering requested services.

• Communicating with you: Sharing information about appointments, services, or updates.

• Improving our services: Using data for troubleshooting, analytics, and website optimization.

• Personalizing your experience: Tailoring content to your preferences.

• Marketing and promotions: Sending newsletters or service updates (with your permission; you can opt out anytime).

• Security and fraud prevention: Protecting our site, users, and operations.

• Legal and compliance purposes: Complying with applicable laws, enforcing policies, or addressing disputes.

• We do not sell your personal information. Any data sharing for targeted advertising or analytics, as defined by applicable laws, is detailed in Sections 4 and 10.

3\. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

• We may share your information only as necessary and in compliance with HIPAA and Ohio state regulations:

• Service providers and vendors: Third-party providers who assist in website hosting, scheduling, analytics, communications, and payment processing. These vendors are only allowed to use your information as needed to perform their agreed-upon services.

• Business transfers: We may include your data in a business merger, acquisition, or sale.

• Legal compliance and safety: We may disclose information to the appropriate authorities if required by law or to protect rights, safety, or security.

• With your consent: We will only share information outside of these circumstances if you provide explicit consent.

4\. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes, our website may use cookies and similar technologies to improve functionality, track usage, and support marketing efforts.

Types of cookies we may use:

• Essential cookies: Required for core website functions.

• Performance/analytics cookies: Help us analyze and improve user experience.

• Functional cookies: Remember user preferences and settings.

• Advertising cookies: Support relevant advertising and measure marketing performance.

Your choices:

You can adjust your browser settings to block or delete cookies. Disabling cookies may result in some website features not functioning optimally. If a cookie consent tool is available, you can manage preferences there.

5\. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Atlas Health & Wellness operates in the United States. Information collected from users outside the U.S. may be transferred to and processed in the U.S., where privacy laws may differ. All data transfers comply with applicable regulations.

6\. HOW LONG DO WE KEEP YOUR INFORMATION?

• We retain personal information for as long as it is necessary to:

• Provide requested services and maintain business operations.

• Comply with legal, tax, and regulatory requirements, including HIPAA mandates.

• Address disputes and enforce agreements.

• Retention periods vary based on the type of data and its purpose.

7\. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement strict administrative, technical, and physical safeguards to protect your information in alignment with HIPAA standards. While we work to ensure high security, no system is completely foolproof. Please avoid sharing highly sensitive medical details through general website forms unless specifically requested.

8\. WHAT ARE YOUR PRIVACY RIGHTS?

• Depending on your location, your privacy rights may include:

• Access: Request a copy of your personal information.

• Correction: Request updates to inaccurate data.

• Deletion: Request deletion of certain personal information (subject to legal exceptions).

• Opt-out: Unsubscribe from marketing communications.

• Restrictions: Limit how we use or disclose your information (when applicable).

• To exercise these rights, contact us at info@atlashealthoh.com or use the “unsubscribe” link in marketing emails.

9\. CONTROLS FOR DO-NOT-TRACK FEATURES

Some web browsers offer a "Do Not Track" (DNT) signal. Currently, there’s no industry standard for responding to DNT, but we will update this section if our practices change.

10\. SPECIFIC RIGHTS FOR CALIFORNIA RESIDENTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other regulations, including the right to know, delete, correct, and opt out of certain information sharing.

Opt-out of “sale” or “sharing”:

We do not sell personal information but may engage in targeted advertising. To opt out of such activities, email us at info@atlashealthoh.com with the subject line “California Privacy Request.”

11\. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we may update this Privacy Policy periodically. Updates will be noted with an updated "Effective Date" and will take effect immediately upon posting. Please review this policy regularly.

CONTACT US

For questions or privacy-related requests, contact us at:

Atlas Health & Wellness

Email: info@atlashealthoh.com

Phone: 740-263-6410

Website: AtlasHealthOH.com

Address: 135 S. Main Street, Mount Vernon, OH 43050